Jay's Catering

I worked with Ann at Jay's and I am still impressed by her responsiveness, professionalism, and genuine caring for her customers. The food was AMAZING. The setup was done early and their staff was very thoughtful. They made sure that my new husband and I ate dinner and even packed a little 'to go' box for us to snack on. Everyone I have talked to about the wedding has been impressed by the food and the professionalism of their staff.

Jay's delivered high-quality, delicious food to our wedding! They are so well known throughout Southern California we knew we couldn't go wrong. Everyone was raving about the food, from the appetizers, to the main course, to the delicious vanilla cream-filled cupcakes! Everything tasted great, and we didn't have a single complaint. We had enough food left over to give away to some at the end of the evening, which the lucky few greatly appreciated. We loved working with Jays. They made my husband and I feel very special and important.

We worked with Jay's based on our wedding locations request... we couldn't have been happier! Janelle, Mary, Lantz and everyone we had the pleasure of meeting were not only professional but were always willing to help with whatever issues or ideas we could come up with. They worked within our budget and made it amazing. The food was absolutely DELICIOUS and the event staff was great. Nick was our event captain and he treated us wonderfully. I believe that attitude and customer service is as important as the quality of the product (in this case our reception set up, food and drinks) and I can not gush over all of these aspects enough. My husband and I strongly recommend Jay's catering for any event. Especially a wedding. They helped make ours absolutely incredible.

I received excellent service and food through Jay's catering. Food was far superior to any other catering service (and believe me I've tried them all), buffet lines went smoothly, people got adequate amounts of food. Alcohol was provided by us and they did not even charge corkage fees. I made a mental note of how much food people had at the last tables - everyone got full plates.I had a blast and I got to eat everything that was served. It was so yummy. Not a single bad dish. As soon as we arrived they brought my hubbie and I the appetizers and complete buffet meal so we did not have to get it ourselves. Champagne was pre-poured for everyone. My water glass was always filled. Servers were nice and attentive. Some of our guests even commented that the wedding food was the best that they had. My mom did not complain about the food, which for an Asian parent eating Western food is tremendous. Our coordinator Janelle was excellent - always professional and encouraging. She always answered our questions quickly, demonstrated flexibility in planning, and worked within our budget. It was such a pleasure to work with her! Just be sure to double and triple check your invoice (that is your own job), go through the event in your head to make sure you did not forget anything important, be very specific about what you want, and you will have a great chance to end up being as happy as I am. I'm also very happy about our pricing. We paid ~7K for all food and rentals for 92, including a buffet, a filet mignon carving station, all tables/ settings /glassware, the cake (from Rossmoor's pastries - which I give 3/5 stars for taste and 4.5/5 for looks), and a ton of heat lamps that saved the day! If you are having a wedding that requires an outside caterer, you will probably find that Jay's is the best price for what you get. I've been to too many tastings that were god awful (i.e. unclean salad, greasy, salty, dry chicken, bland) and that made me sick. Jay's tasting was great and their food on the wedding day was equal in quality to the food at the tasting. If I had more $ in my small-to-medium sized food budget I would have used their alcohol service because their mixed champagnes were soooo good. For me, the food is the most important part of any wedding reception because bad food will overshadow even the most gorgeous event... so I am very happy that I went with Jay's.

Excellent Service. They were a pleasure and did their job right which was what mattered most. They had a decent price and their food was top notch. We loved it. Would recommend to anyone.

Jay's is FANTASTIC- really. Mary, Jay's venue coordinator, helped us select a site which was perfectly suited to our needs and personalities. Ann helped us plan our rentals and our meal selections, during the tasting. She answered all of our questions. And while plans changed from week to week, leading up to our wedding date, Jay's flexed with our needs. Ann and the Jay's team were available and assuring to have on our side for the BIG day.When the day came, I arrived at our site, Casa Romantica, and Jay's already had everything set. It looked beautiful- perfect- inside and out. I had nothing to worry about, just to enjoy the day. Their staff was friendly and so accommodating. The reception and meal went off without a hitch. The food was excellent. I honestly still have people telling me how good their food was to this day! I was told Jay's made the clean up quick and easy. I would recommend Jay's Catering in a heartbeat. They were wonderful.You can see pictures of our wedding day (our rentals, our place settings, the site...) on this website as further testimony of what a wonderful job Jay's did for us! http://www.bobbybrownphotography.com/clifford/clifford.html

I couldn't be happier with my choice of caterer. They were so professional, responsive and flexible to fulfill all my requests. I am from Brazil and wanted to add a little latin flavor to the menu, so the chef created new recipes and worked with some I had to provide the best menu for my wedding. It has been four months and I still have people talking about how good the food was. People even mention specific names of dishes, such as the "Grand Marnier French Toast" (I had a brunch reception). How often do you have people remember the names of the dishes they ate at a wedding? Well, my guests do, all thanks to Jay's. Service was outstanding as well.

Wow! What amazing thing can't I say about Jay's?! The food was delicious and the entire staff went above and beyond to meet our needs. Nicolle was great to work with and went above and beyond for us - we really appreciated it. We were very picky that we wanted our guests to be able to sit down to a hot meal and although their packages are mostly buffet, it tasted like it was all made to order. You won't find a better company to work with and you definitley are getting the most for your money. We highly reccomend them! Our dinner consisted of the chicken mastrioanni, garlic mashed potatoes, steamed veggies, pomegranate salad, vegetable lasagna rotolo and our appetizers were the mushroom wellington, pesto stuffed cherry tomatoes and carmelized onion and gorgonzola bruschetta. Our package even included our wedding cake that was simply divine. To die for - everyone is still talking about how awesome the food was!!!

The best Catering company around.

I absolutely loved them! I worked with Patti R. the entire time from beginning to end and she was the best! The servers were very sweet, funny, and made everyone very comfortable. I would recommend them to anyone! The food is unbelievable especially for the price (about $34 a plate).

I would have them cater any of my events in the future. So easy to work with. Food was great and rental prices were good.

Don't think about it, just hire them. I was more than pleased with their superb work. We even paid less than the other catering co. we were going to assign, only $40 bucks a plate.Their staff was very friendly with all our guests and they even offered chair and tables for a fee. That took most of my stress away. They were so easy to work with and I hope to be doing more business with them in the future!

They were really nice for us

Jay's performed my wedding in 2005 and it was wonderful! The staff was so professional, from the wedding coordinator to the event captain. The food was AMAZING- especially their famous "Rotollo Pasta" dish- all of the guests loved it!The pricing was very reasonable, especially the excellent cuisine packages & bar packages available.They recommended a DJ service who kept the guests dancing for hours.Things went so smoothly and everyone had a great time. I recommend Jay's to everyone!

We were very delighted with the taste of the food and price of it. They were very professional and handled themselves very nicely. Everything looked perfect and the setup was done very well. We would definitely recommend then and use them again.

This place did an wonderful job on the food. Very high class. Everything tasted wonderful! They lack of serving utensils and the fact that the cake didn't look exactly as I had ordered it were the only problems I had. But there was plenty of food and all of it was wonderful. They even packed a to-go kit for our honeymoon so we have something to eat for a couple of nights. That was good stuff!P.S. I don't remember the exact price we paid, but it was well worth it.

First I have to say that Jay's Catering was the first company I went with because my Aunt had worked for them for 10 years back in 1983 and the original owners knew my family. Unfortunately my wedding was pretty much an embarrassment to me and my guests.We chose the pasta bar and hired 3 chefs to cook on site. I worked with Lantz (coordinator) who was very inexperienced even though he claimed to have over 10 years of experience and reassured me that he was the best coordinator Jay's had on staff. The day of my wedding came and I found out that while we were out taking photos, the guests were served appetizers during the cocktail hour but were told there was no beverages. Not even water! Second, when me and my husband entered the tent and sat down, there was no cider in the glasses for the toast. We were on the last speech before they started filling up glasses. Total embarrassment! Dinner time came and they did not dismiss the tables like they were supposed to...instead everyone just got up and ran to the chef's stations like animals. Lantz did nothing to try and rectify the situation. Guests were forming lines all over the place and people that got pasta didn't know there was prime rib, the people that got prime rib didn't know there was pasta. It was a total mess! We also paid for 3 chefs to be on site and Jay's only sent 2 (cost per chef was $200). We paid for green beans as an extra item and they didn't even have them out to serve...we had to ask "where are the green beans?" and then Lantz said "oh we forgot to put them out"...so he ran and put them out but by that time everyone had pretty much gotten their food. Probably the worst was that me and my husband didn't have any food at all or water at our sweetheart table. I had to ask my grandmother to fill my glass with water because I was dying of thirst. Lantz had the nerve to tell me that me and my husband had to get in line to get our food. Are you kidding me??? Finally he brought us food (but not what I had wanted). They never came around to fill up glasses with beverages and they forgot to put the wedding favors on the tables, so some guests left before they were finally handed out. We asked for food to go 30 minutes before we left the reception and they never gave it to us. In speaking to some of my guests, I found out that 3 of them became sick from the pasta w/ brandy. Apparently it smelled funny (like allot of alcohol) and my cousin was sick for 3 days vomiting, the other two had upset stomachs.I am blown away at how much Jay's catering has changed. It doesn't end there...Payment to Jays: Payment was provided to Lantz approximately 3 weeks prior to the wedding. We never saw the money come out of our bank account. Approximately one week before the wedding, my husband asked Lantz when he was going to take the money out and he promised in 2 days...(we have a 3k limit debit per day for security purposes so we wanted it to come out so we could pay all the other vendors). He never did it. He decided to debit us while we were on our honeymoon which froze our account up because he kept trying to debit us over and over again...meanwhile, our hotel was telling us that our card was coming back "declined"...this is all thanks to someone who waited to the last minute to do their job.When I spoke w/ Patty in customer service about my experience she rushed me through the conversation and every time I had a point to discuss she'd say "ok next" and "is that it?" In regards to the food, she said more than 3 people would have to be sick in order for her to do something about it. I have worked in customer service for over 15 years and I would NEVER speak to someone like that. All in all, we spent just under $12,000 with Jay's catering between the food and the tent/chairs/tables, etc. After my conversation w/ Patty, she felt that a $400 refund ($200 for the chef refund and only $200 for all the rest of what went wrong) was sufficient with a letter (not even a call back which she had promised).I work for a VERY large company where Jay's caters several of our events...but not for long. I know a lot of people in large corporations and I will not be recommending Jay's to anyone. MY ADVICE TO YOU: Do your research. Jay's has great food, they talk a great talk but their service is not good. If you do decide to hire Jay's for your wedding then interview your coordinator who will be on site at your wedding. My mistake was trusting a company that said "leave the details to us, that's what we're here for" and it spoiled my wedding day. You only get one wedding and you've got to do it right. Don't make the same mistake I did.Good luck.