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Pacific Hills Banquet & Catering

Services:

Ceremony Venues

Phone: 949-707-1707 
23551 Moulton Parkway , Laguna Hills, CA 92653
 
Overall Rating
4.9 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.9/5.0
Value for Cost:
4.9/5.0
Flexibility:
4.8/5.0
 
35 Total Reviews
 
mbinesh20
Wedding: 4/13/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We had our wedding in this banquet hall on Friday the 13th, and although we are not superstitious, we certainly got the unlucky side of things on that day. Even though many things didn't go right that day, and believe me it will never go perfectly as planned, David (the owner/manager) of Pacific Hills filled in all the gaps and made sure that we were not only calm, but also made sure everything went as smoothly as could be. The banquet hall is located in a shopping center, but don't let that fool you because you will be sold once you walk in! We loved the location and so did our guests. On top of things, the value was fantastic. I recommend Pacific Hills for everyone that wants to have an amazing wedding for a very reasonable price!
ladyrose57
Wedding: 3/23/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I rarely write reviews but I made an exception because my daughters wedding reception was held at Pacific Hills...Words cannot expressed how amazing everything was... The food, service and decor was exceptional!!! The food was top of the line in flavor and David the planner or other staff always returned your calls within 24 hours. People told us that they had never been to such an amazing wedding reception as my daughter's ... The best part for me is the next day when my daughter and her new husband told me that mom it was amazing and they truly enjoyed everything!! Their friends and many of the guests also loved it ! The groom's sister even stated she wouldn't mind having her own wedding reception at Pacific Hills one day!! I highly recommend this place for value and service.
Thao Nguyen
Wedding: 11/26/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Words cannot express how happy my husband and I are with the choice we made by choosing Pacific Hills to hold your wedding day reception at. Tamim, our coordinator at the venue was absolutely wonderful. He was always prompt in answering all emails and made the day effortless. Pacific Hills offers different types of packages that can suite any bride to be's wedding budget. I got some many compliments on the food from all of my guest. Funny story is that my dad who is so traditional was dead set against my decision with choosing a buffet from the start because he felt that it was not "elegant" enough. After the wedding my dad definitely changed his tune. He told me that the food went above and beyond his expectations and now he even wants my sister to do a buffet dinner for her upcoming wedding next year. We got the most compliments on the appetiters which included cheese and crackers, vegetable eggrolls, and my favorite coconut chicken skewers. Tamim if you read this can you please find a way to sell these at my local grocery store so I can eat them again haha. As for the dinner portion we had three different salads, bread rolls with butter, garlic mash potatoes, seasonal vegetables, creamy champagne chicken, and prime rib. The chicken and prime rib was delicious. Extremely moist and tender. As an added bonus, we hired two extra servers that carved the prime rib and placed them on each of our guest plates which made it very chic and sophisticated. As for the decor, we went with gold chivari chairs, floor length linens, gold chargers, up-lighting, and pipe and drape. For those brides that are wondering what pipe and drape is, it is draping of a white curtain around the perimeter of the room that completely hides the walls. It was absolutely gorgeous! It definitely transformed the ballroom and made the up-lighting that much more special. I was even surprised to see that Tamim added extras to the lobby that night by placing beautiful glass vases with floating candles and votives on the tables. My guest were raving about the entire decor. Overall I am completely satisfied with the level of professionalism and the service that Pacific Hills provides. They truly care about all of their brides and grooms and that is what makes their venue stand out from the rest. The entire night I had a personal staff for my husband and I that made sure we got appetizers and cocktails sent to our bridal room, enough food sent to our sweetheart table, as well as enough champagne in my glass as I was making my rounds to do toast with my guest. My only advice to future brides would be to throughly research your vendors and make the effort to finalize all details with them the week of your wedding. All of my vendors were perfect except my DJ who unfortunately caused me so much stress the day of. My DJ was my husband's friend and he offered his services to us as a wedding present, but I realize now that brides should NEVER choose friends to be a vendor in your wedding. If they are your friends, they should be invited to the wedding and enjoy the day and not be expected to work. Even though we had a little mishap and started late because of our DJ, we did end up making the best of the night. I am still on cloud 9, even 5 days later. My family and friends are still talking about the wedding and thanking us for inviting them to share in such a wonderful experience. Thank you Pacific Hills, we are honored that you let us hold one of the biggest days of our lives at your beautiful venue. Tamim you are the best!!!
jfewer
Wedding: 10/22/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Tamim and the Pacific Hills Staff did a great job with our wedding. Our wedding was in October 2011 and we are still receiving compliments on the venue. The food was great and well timed; leaving no room for waiting guests. The venue was available in plenty of time for other vendors to come in and set up such as the flower company. They did a great job with the candy booth, provided uplighting and linens, and even had the cake subcontracted to a wonderful vendor, Cinderella Cakes, and included in the price. My friend who was helping me coordinate the wedding said that Tamim was great to work with. Overall, I loved my experience at Pacific Hills and would recommend to anyone!
Twhite
Wedding: 9/25/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Pacific Hills is simply an amazing venue. The coordinator we worked with David was awesome as well. He was very helpful and professional. Cedric and I LOVED every aspect of my wedding especially the food. All of our guest expressed to us how much they enjoyed the hor dourves. My husbands favorite was the beef wellington. Another added bonus is the FREE Parking a plus for everyone!!! Overall we were pleased with our experience at PH and would reccommend everyone check it out :) Cedric & Tiffany White
Mayra
Wedding: 9/11/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
OMG!!! This location is amazing. We recently had our wedding at this amazing location, and let us just say you can not go wrong here. They helped us plan everything to the last detail. They have the most helpful people at this location (DAVID) he is so great i don't know what i would have done without him. All our guest kept giving up complements on how beautiful the set up was. I highly recommend this venue for any type of a event. They made my wedding day unforgettable!!!
scubajenn
Wedding: 8/27/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This is a beautiful venue with incredible service. I could not have asked for a better reception, and leading up to it, my coordinator at Pacific Hills, Tamim, was phenomenal- very responsive, always was available to answer questions, very accommodating, and I would recommend this venue to anyone! Love it!!!
BruinWedding and Mark
Wedding: 7/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband and I had the wonderful opportunity to work with Tamim at Pacific Hills. Tamim was very personable from the moment we met him! Though Pacific Hills is in a plaza center, the moment you walk into the venue, you forget about the plaza center. After visiting many other venues in the area, my husband and I KNEW this was the venue for us only a few minutes after walking in. We worked with Tamim over a year before our wedding and booked our venue soon after visiting. I think that because we booked so early on, we didn't get payment reminders, which would have been nice - but we were on time with our payments and everything worked out. Make sure that when you go in for your last meeting before the day of your wedding, you have a vendor list with you, and ask questions of what it is they want you to have prepared. We, unfortunately, weren't as prepared as we could've been because we weren't informed of what to bring with us. The day of was seamless! Tamim was INCREDIBLE with all of our vendors and people coming in early to set up name cards, cutlery, and pictures. Tamim, as the day of coordinator, went above and beyond everything we expected. Things were boxed for us at the end of the night and ready for us to load in the car, even without asking. The venue itself, provides you with upscale lighting, an incredible bakery for the cake, lights that can sync with your dj, day of coordinator (in our case, Tamim), and amazing food (+ more)! My husband and I chose to go with the Platinum served plate package. We went with the filet mignon and the boneless breast of chicken. The food blew us away! Our guests spoke wonders of the venue and the food. It was better than we could've ever asked for. I could not speak more highly of Pacific Hills, Tamim and the rest of the staff. Thank you for making our night unforgettable!
Walker-Sampson
Wedding: 7/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I can’t say enough how satisfied I am with Pacific Hills. I had my wedding there in July and it was awesome. David did a great job making sure everything was set up and he was especially great at helping the wedding go off without a hitch. The venue is amazing with plenty of parking for my guests. We got the package buffet which saved us a lot of money. The cake came with our package and it was created by Cinderella Cakes – it was delish! We fell under our headcount so David upgraded us with a fully hosted bar and other additional goodies. So many guests came up to me during the event and told me it was the best wedding they had ever attended. I’ll never forget our special day thanks to David and Pacific Hills!
Dany
Wedding: 7/8/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Pacific Hills provided us with a wonderful experience. Making the decision to hold our wedding reception at Pacific Hills was the best thing we could have done. Everything turned out just how we imaged it, perfect and beautiful. The service and the food were amazing. We are glad to say that we, along with our guests, were very satisfied with the service that Pacific Hills provided. Thanks to the staff at Pacific Hills.
Pooja J.
Wedding: 7/3/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband and I had our wedding and reception at the Pacific Hills Banquet Hall on 7-3-11. From the moment we walked in, we knew that the venue would help us turn our dream into a reality. The courtyard and banquet hall are breathtaking, and the service provided by David (our coordinator) is excellent. David is very detail oriented and makes sure that you not only stay within your budget, but that you maximize the use of every dollar spent! We spent approximately one year planning our wedding; as you can imagine, plans changed constantly. David was extremely patient with us and the venue accommodated our every request. We couldn’t be happier that we chose Pacific Hills Banquet Hall for our big day!
Raha
Wedding: 4/23/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They are excellent. David made my wedding just perfect. thank you. I highly recommend this place. the work with your wishes and your budget.
lorena
Wedding: 3/11/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We renewed our wedding vows and had our wedding reception at the Pacific Hills. Our wedding was absolutely everything we expected and more. The venue played a big a part in making it a success with their courteous and attentive service. From the day we booked til the BiG Day, David attended to our every need and concern. Our guest complimented the amazing food, the beautiful venue, and 1st class service. We will forever remember our special day and so glad we hosted our wedding day at an absolutely exceptional place! Thank you David and your staff for helping us make our wedding day a big success & the most memorable!
Steph
Wedding: 2/26/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I am so glad my sister decided to have her wedding at Pacific Hills. I was very impressed with how David handled everything. He was very professional and took care of everything until the end :) I would definitely recommend Pacific Hills to my clients. Great venue with very reasonable packages!!
elizaraeb
Wedding: 1/7/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This review is long overdue, but I would hate myself for not writing it because this place was INCREDIBLE! We had our wedding reception at Pacific Hills Banquet & Catering in early January 2011. This was the first and only place we looked at…we were sold during our first visit. It honestly wasn’t because they had some fancy sales pitch (yes, they showed us a beautiful video/photo montage of events that they had done), but we wanted to have our reception at this place because of the service we got from the moment we walked in. Essentially we bought “service” and that’s what we got. David was extremely knowledgeable, helpful and cooperative. Anything we wanted…he would make it work….and he did. Now, our wedding wasn’t anything crazy, but everything we asked for was executed to a thousand percent! As with any wedding, we had a million options, and being a bride, I had a pretty good idea of what I wanted. But this place had so many great options, it was difficult to choose. David was extremely helpful with the decision-making, as he knew what I wanted and came up with many options that ended up being part of our reception. He is truly an expert when it comes to weddings and I trusted him and I was smart to do so. The flow of the venue is really nice. You have to go there to get the real picture, but you come into a large foyer, which was great for guest book and gift tables then turn the corner down a few steps and you’re at the party. It was much more preferred than a hotel lobby where people aren’t sure where to go (i.e. which ballroom). If you book the place, the entire place is yours…that was really nice! Added bonus…free parking! As typical with most weddings, my husband and I didn’t really get to eat much of the food, but the most common compliment I got from our guests was how great the food was. We pretty much just showed up, partied and left. Their staff was running around all night making sure that we (the bride and groom) had everything we needed and making sure our guests were having a great time. There’s no reason to hire a wedding planner if you reserve this place because David and his staff do it all…you basically get a free wedding planner when you book the place. They worked so well with our photographer, videographer, DJ and photo booth vendor, when we arrived at the venue they were already set up and had everything they needed from David and his staff. The staff even made sure that all the vendors got some food to eat. Before the reception, David himself brought hors d’oeuvres up to the brides room and served me and my bridesmaids…that was super nice! As for the price tag, it beats any hotel in the area. They customized the price so that we were only paying for what we wanted. The packages they show online are basic price points, but it’s plus or minus depending on what you add and don’t want, which was really nice to know we weren’t stuck in a box. I called a lot throughout the months leading up to the wedding and all my calls were promptly returned. The ONLY bad thing about this place is its inconspicuous location. It’s set back into a shopping center and at first glance, you wouldn’t think that there’s an event venue back there…but there is! Some of our guests got a little lost, but we gave them directions, so that’s their fault. :) I wasn’t concerned about what my reception venue looked like on the outside because we spent all our time inside anyway and the inside was gorgeous. David even added little vases with crystals and other decorative touches in places we hadn’t talked about, but clearly would have looked empty if there weren’t something there. He doesn’t charge extra for those sorts of things. You pay for what you ask for and they make sure that it’s a thousand percent what you want.
Irisbiancahernandez949
Wedding: 9/25/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I attended a wedding here last Fall. Customer Service: The staff accommodated to all of the guests. They were polished and cordial. I also had an opportunity to meet the manager and he had a very friendly and professional disposition about himself. Just from my observations, I was actually very impressed that he was able to efficiently manage the event while take the time to speak with me and other guests. Location: It was in Laguna Hills (South OC) which is a premier area to hold a venue. The venue itself was absolutely stunning. The decor was exquisite. Tasteful done. Modern but classic. It was obvious that the planners and the bride/groom worked well together to execute every detail of the wedding.. and it came out wonderful. Food: Served in handsome portions, they offered buffet style meals. Of all the weddings I attended that summer, PH undeniably offered the best food. They were not shy with their portions and we came back for thirds! It was the most flavorful and definitely filled me up! The dessert bar and hors d'œuvres were great, too. Entertainment: They chose both a performer (not sure who the guy was) and a DJ who played the best music!! We danced the entire night away. Overall experience: Copacetic. It was the only wedding where we got to stay past 11:00pm. In my opinion, if you pay that much, you should get your moneys worth. Pacific Hills undoubtedly worked wonders for my friends wedding. They had GREAT customer service, GREAT food (LOVE persian food), GREAT entertainment, and the wedding was absolutely beautiful!
Kelly
Wedding: 8/6/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We got married on August 6, 2010 and everything was perfect!! I had a couple friends and my sister who got married at Pacific Hills and they have always gone above and beyond so we decided to have our reception there as well. We could not have asked for more and Tamim worked with us through every step of the way. We gave Tamin all the details of what we wanted and it became EVERYTHING we wanted and more! The entire experience was great and every time we sat down we felt like we were the only people getting married at the venue. The venue itself is SO underrated its ridiculous. By far the best value in all of Orange County! Which is saying a lot. We got SO many compliments on the food, ambience and venue overall it was ridiculous. We could not have been happier with our wedding and we owe a huge thank you to Pacific Hills!
zara
Wedding: 8/1/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Pacific Hills is very affordable and I like the fact that the whole place is reserved for you. There is more privacy than in a hotel. The food was amazing especially the prime rib!!! 5 stars for the prime rib!! David will provide you with excellent service and will work with your budget. The only thing weird was the location. It seems like it was out of place because it's in a plaza but once you get inside you'll be shocked on how amazing it looks. The plus side of being in a plaza is parking is free and abundant!
M.Kellogg
Wedding: 7/24/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Tamim and David are excellent coordinators and the whole facility is beautiful. My husband and I had a short (4 month) engagement and Pacific Hills was the perfect fit for us! They make the process so easy! We had our ceremony and reception at Pacific Hills and Tamim and David were there to make every step as smooth as possible. They can provide everything you need for an amazing wedding, from catering to floral to linens. No need to search around for multiple vendors, Pacific Hills is the one-stop shop! They were extremely helpful and flexible with everything from scheduling our rehearsal to last minute linen color change :) We booked during their open house, so there were some incentives but regardless, their packages are excellent and affordable. We booked their platinum package and fully hosted bar and it was worth every penny! All of our guests had a great time and everyone enjoyed the food. The pasta and chicken dish was delicious! David was there during the whole event and took care of all the details ... I didn't have to worry or think about anything except enjoying my wedding! He even took EXTRA good care of my dad and found me during the reception to hand deliver my slice of cake! The ballroom is beautiful and they make every effort to personalize the venue and ensure that the bride and groom are 100% happy. My husband and I are so glad we found them and would absolutely recommend them!
Ashany
Wedding: 6/6/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
When Tamim Yusef asked “so what other venues have you looked at?” Arun and I just looked at each other and laughed, we replied “none, this is the first place we have seen.” Tamim was a little surprised, he recommended that we look around. We didn’t. We knew, that this was the place we wanted to have our wedding, this was the place we wanted in our photos, in our memories, this was the place all our family and friends from around the world would gather to celebrate our marriage. What we loved about this facility from the beginning was the fact that you have the entire beautiful designed and decorated place to yourself on your big day. As we got more information we knew we had found a place that suited our needs. Arun and I were looking to have a wedding that mixed and balanced our Indian roots with our Western upbringings. Tamim understood exactly what we wanted. He took care of the décor, he already had contracts with caterers or an in-house chef, a florist, anything you needed he pretty much had. Trust me, you don’t want to juggle 5 different contracts with 5 different vendors. Pacific Hills facilitates your planning so you can enjoy your big day. They were flexible enough to let us have a very special custom cake made by another bakery, but this was made even sweeter by the surrounding delicious pastries and sweets made by Pacific Hills at our desert station. They were also thrilled to let us incorporate an Elephant for Arun’s baraat!! (An Indian custom that welcomes the groom to the hall in a parade with music and dancing.) Working with Tamim was a blast! Since Arun and I lived in NY, it was so nice that Tamim was willing to talk to us over the phone/email and we could get a lot done without having to be there. Then when we did meet, he had a full table display ready for us. We had a specific color scheme and vision that Tamim worked really hard to put together. He was ready to incorporate all our ideas, work with my sketches and bring our visions into a reality. I literally came to him with a detailed sketch of the stage area and by the end of it that piece of paper had so many notes it looked like a complicated secret project! But when I saw my sketch turned into reality, I was beyond impressed. Tamim knew exactly what I wanted, worked with me to come to mutual agreements and took charge of some final decision because I trusted him enough at that point to make everything look spectacular. Although there was a lot of planning, Tamim outdid himself on the day of. The results were beyond our expectations! That room looked gorgeous!! Tamim put it best when he said, “you guys have a million dollar wedding without spending a million dollars.” Thanks to the staff at Pacific Hills we really did have an amazing wedding. Arun and I HIGHLY RECOMMEND working with David and Tamim Yusef. They are attentive, creative, organized and a pleasure to work with. We could not have done better in choosing a place that truly catered to a vision we had of our big day. And now that vision has been made a reality! Our sincere thanks to Tamim and everyone at Pacific Hill.
 
 
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