I bought my wedding dress at a sample sale, and while it was lovely and I got it at a steal, there were some minor dirt flaws and yellow tint that came out on my dress. I found Carol at the Dress Doctor, and though it was a hike, I trekked down to Long Beach to have her look at my dress. Carol was very sweet, and took time to explain the cleaning process. The fee was very reasonable for the cleaning needs, and the time turn around was quick. She also helped me find a good tailor and offered to pick the dress up from her for the final pressing. She was very good about communicating and patient when it was called for. I haven't preserved my dress yet, but I can tell from the cleaning, they would do an excellent job.
Terri
Wedding: 9/24/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Carol and her team are knowledgeable and experienced at their job. I got my dress from Glamour Closet in LA and it needed some cleaning before the wedding. I took the dress in for cleaning and May and then again a few days before my wedding for pressing. I was very pleased with the results as well as with Carol's responsiveness and attention to the entire transaction.
sho
Wedding: 7/30/10
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.0/5.0
I met with Carol a couple of months ago she was very helpful, friendly, a wealth of knowlege professional, i was VERY pleased with the results my wedding dress will be beautiful thanks to the clothes dr.
Find Wedding Gown Care and Preservation by The Clothes Doctor reviews from newlyweds in Orange County that used Wedding Gown Care and Preservation by The Clothes Doctor for Dress & Attire services.